Customer Profile: Walt Disney World Swan and Dolphin Resort is a world-renowned luxury resort located in Orlando, Florida. Known for hosting high-end events, conferences, and VIP guests, the resort includes numerous ballroom spaces and event areas that require advanced, reliable lighting systems to enhance guest experiences and maintain their five-star reputation.
Customer Challenge: With a full calendar of high-profile events and a reputation for excellence, the resort needed a lighting system that could keep pace with evolving production demands.
While the existing system had served well over time, it was beginning to show limitations in terms of flexibility and reliability, especially during complex event setups. The resort also saw an opportunity to enhance its offering by integrating more advanced control capabilities that would appeal to event producers.
Stark Tech Solution:
Stark Tech delivered a comprehensive upgrade of the resort’s lighting system to a Lutron high-speed system. This system included:
- Upgrading all processors to the latest revision to reduce downtime and ensure seamless operation.
- Adding DMX connectivity to allow incoming event teams to control lighting with their own DMX boards, giving them full creative control.
- Implementing a color-changing chandelier system in the main entrance to create a striking visual impact.
- Scheduling and executing the installation work during weeknights when no events were scheduled, ensuring zero disruptions to ongoing resort operations.
This custom approach ensured the new system was integrated without disrupting the high-demand schedule of the hospitality venue.
Project Result:
The lighting system transformation has had a significant and positive impact on the Swan and Dolphin Resort, leading to an increase in event revenue, improved operational efficiency, and an elevated guest experience. The owner expressed strong satisfaction with the project outcome, noting a successful resolution of the resort’s past lighting challenges.
Stark Tech and Lutron Lighting Partnership
Stark Tech provides excellent service and expertise in integrating disparate systems and customizing building automation solutions to meet performance objectives. Stark Tech has added Lutron lighting controls systems to its growing list of energy-efficient solutions to help customers improve building performance, enhance guest experiences, and reduce operating costs.
This product line will help customers transform guest experiences from mundane to memorable. Lutron has been a trusted global vendor for over 60 years, with a wide range of solutions for every space, budget, and performance requirement.
